Difficult People: How to Deal With Impossible Clients, Bosses and Employees

Author:  Roberta Cava  Publisher:  Key Porter Books  Date: 1992

Description: Shows how to deal with angry customers, annoying subordinates, difficult co-workers, and cantankerous bosses by becoming an effective communicator and understanding different personality types - from Amazon

ISBN-10 : 1550131869  ISBN-13 : 978-1550131864

Tags:  Workplace Culture, Business Communication, Communications, Administration, Leadership, Management, Leadership & Management, Different Abilities, Mentoring & Coaching, Guides, General, Instruction Methods,  Human Resources, Human Resources & Personnel Management, Resources, Social Sciences,